Privacy policy
Privacy Policy
Last Updated: January 2, 2024
This Privacy Policy describes how Ligas Kraków Sp. z o.o. ("Service," "we," "us," or "our") collects, uses, and discloses your personal data when you visit, use our services, or make purchases on ligaskrakow.com ("Service") or otherwise communicate with us (collectively "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, website visitor, or another individual whose data we have collected in accordance with this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access any Services.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will publish the updated Privacy Policy on the Service, update the "Last Updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Data
To provide the Services, we collect and have collected over the past 12 months personal data about you from various sources, as outlined below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses outlined below, we may use the information we collect about you to communicate with you, provide the Services, comply with any applicable legal requirements, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or other individuals.
What Personal Data We Collect
The types of personal data we receive about you depend on how you interact with our Service and use our Services. When using the term "personal data," we refer to information that identifies, relates to, describes, or can be associated with you.
Information We Collect Directly from You
Information you directly provide to us through our Services may include:
- Basic Contact Data: Including name, address, phone number, email.
- Order Information: Including name, billing address, shipping address, payment confirmation, email address, phone number.
- Account Information: Including username, password, security questions.
- Purchase Information: Including items viewed, cart or wishlist contents.
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Customer Service Information: Including information you choose to include in communications with us, such as when sending messages through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may choose not to provide this information, but this may prevent you from using those features or accessing them.
Information Collected via Cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). For this purpose, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Service and your account, including device information, browser details, network connection information, IP address, and other details of your interaction with the Services.
Information Obtained from Third Parties
We may also receive information about you from third parties, including providers and service providers who may collect information on our behalf, such as:
- Companies supporting our Service and Services, such as Shopify.
- Our payment operators, who collect payment information (e.g., bank account details, credit or debit card information, billing address) to process your payment, fulfill orders, and deliver your ordered products or services as part of our agreement with you.
When you visit our Service, open or click on emails we send, or interact with our Services or ads, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.
Any information we receive from third parties will be processed in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided to us by third parties and are not liable for the policies or practices of third parties. More information is provided in the section below, "Third-Party Websites and Links."
How We Use Your Personal Data
- Provision of Products and Services: We use your personal data to provide the Services, including processing payments, fulfilling orders, sending account-related notifications, purchases, returns, and other transactions.
- Marketing and Advertising: We use your personal data for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications via email, SMS, or traditional mail.
- Security and Fraud Prevention: We use your personal data to detect, investigate, or take action regarding possible fraud or illegal activity.
- Communication with You: We use your personal data to provide customer service and improve our Services.
Cookies
Like many websites, we use Cookies on our Service. Detailed information about the Cookies we use in connection with operating our store via Shopify can be found at https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Service and Services (including remembering your actions and preferences), to conduct analytics, and to better understand user interactions with the Services (in our legitimate interest to manage, improve, and optimize the Services). We may also allow third parties and service providers to use Cookies on our Service to better tailor services, products, and ads on our Service and other websites.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies via your browser settings. Note that removing or blocking Cookies may negatively impact your user experience and may cause some Services, including certain features and general functionality, to work improperly or become unavailable. Additionally, blocking Cookies may not fully prevent how we share information with third parties, such as our advertising partners.
How We Disclose Personal Data
In certain circumstances, we may disclose your personal data to third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include:
- Collaboration with vendors or other third parties who provide services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping).
- Collaboration with business and marketing partners, including Shopify, to provide services and display ads. We use Shopify to support personalized ads on third-party services. Our business and marketing partners will use your information in accordance with their own privacy policies.
- When you request, authorize, or otherwise consent to the disclosure of specific information to third parties, such as for shipping products or through the use of social media widgets or login integrations.
- With our affiliates or within our corporate group, in our legitimate interest to conduct effective business.
- In connection with a business transaction, such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to court summons, search warrants, and similar requests), enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or other individuals.
Over the past 12 months, we have disclosed the following categories of personal data and sensitive personal data (marked with *) about users for the purposes outlined above in the sections "How We Collect and Use Your Personal Data" and "How We Disclose Personal Data":
| Category | Categories of Recipients |
|---|---|
| Identifiers, such as basic contact data and certain order/account information | Service providers and third parties (e.g., internet service providers, payment operators, order fulfillment partners, customer support partners, data analytics providers) |
| Commercial information, such as order, purchase, and customer service details | Business and marketing partners |
| Internet or network activity, such as Usage Data | Affiliated entities |
We do not use or disclose special categories of personal data (sensitive data) to infer your characteristics.
Over the past 12 months, we have engaged in "sales" and "sharing" (as defined under applicable law) of personal data for advertising and marketing purposes as follows:
| Category of Personal Information | Categories of Recipients |
|---|---|
| Identifiers, including basic contact data and selected order/account information | Business and marketing partners |
| Commercial information, including records of purchased products/services and purchasing behavior data | Business and marketing partners |
| Internet activity and network data, such as Usage Data | Business and marketing partners |
| User-generated content |
Services may allow the posting of product reviews and other user-generated content. If you choose to post user-generated content in any public area of the Services, that content will be public and accessible to all.
We do not control who will have access to information you choose to share with others, and we cannot guarantee that parties with access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information you have made public, nor for the accuracy, use, or misuse of information that has been disclosed or received from third parties.
Third-Party Websites and Links
Our Service may contain links to websites or other online platforms operated by third parties. When using links to sites not affiliated with or controlled by us, please review their privacy, security, and other terms. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information posted on them. Information you share in public or semi-public areas, including on third-party social media platforms, may be visible to other users of the Services and/or users of those third-party platforms, without limitation on its use by us or a third party. The inclusion of such links does not itself constitute an endorsement of the content on those platforms or their owners or operators unless explicitly stated in the Services.
Children’s Data
The Services are not intended for use by children, and we do not knowingly collect any personal data concerning children. If you are a parent or guardian of a child who has provided us with their personal data, you may contact us using the contact details below to request its deletion.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as defined under applicable law) personal data of individuals under 16 years of age.
Security and Storage of Your Information
Please note that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Additionally, any information transmitted to us may not be secure during transmission. We recommend not using unsecured channels to send us sensitive or confidential information.
The retention period for your personal data depends on various factors, such as the need to retain information to maintain an account, provide the Services, fulfill legal obligations, resolve disputes, or enforce applicable agreements and policies.
Your Rights and Choices
Depending on your residence, you may be entitled to some or all of the following rights regarding your personal data. These rights are not absolute, may apply only in specific circumstances, and in some cases, we may lawfully deny your request.
- Right to Access/Knowledge: You may have the right to request access to the personal data we hold about you, including details of how it is used and disclosed.
- Right to Deletion: You may have the right to request the deletion of personal data we hold about you.
- Right to Correction: You may have the right to request the correction of inaccurate personal data.
- Right to Data Portability: You may have the right to receive a copy of the personal data we hold about you and request its transfer to a third party, under certain circumstances and with some exceptions.
- Right to Opt-Out of Sale, Sharing, or Targeted Advertising: You may have the right to request that we cease "selling" or "sharing" your personal data or opt out of processing personal data for "targeted advertising," as defined under applicable privacy laws. Note that if you visit our Site with Global Privacy Control enabled, depending on your location, we will automatically treat this as a request to opt out of "selling" or "sharing" information for the device and browser used to visit the Site.
- Right to Limit and/or Opt-Out of Use and Disclosure of Sensitive Personal Data: You may have the right to request that the use and/or disclosure of sensitive personal data be limited to what is necessary to provide the Services or deliver goods reasonably expected by an average person.
- Restriction of Processing: You may have the right to request the suspension or restriction of processing your personal data.
- Withdrawal of Consent: Where we process personal data based on consent, you may have the right to withdraw it.
- Appeal: You may have the right to appeal our decision if we deny a request. This can be done by responding directly to our denial.
- Management of Communication Preferences: We may send you promotional messages, which you can opt out of at any time using the unsubscribe option in our emails. Upon opting out, we may still send non-promotional messages, such as account or order-related information.
You may exercise these rights via the options provided on our Site or by contacting us using the contact details below.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as an email address or account details, before providing a substantive response to your request. Under applicable laws, you may appoint an authorized representative to submit requests on your behalf to exercise your rights. Before accepting such a request from a representative, we will require proof of their authorization to act on your behalf, and we may also request direct verification of your identity. We will respond to your request within the timeframe required by applicable law.
We use Shopify’s advertising services, such as Shopify Audiences, to help personalize ads displayed on third-party websites. To limit Shopify sellers using these advertising services from using your personal data for such purposes, please visit https://privacy.shopify.com/en.
Complaints
If you have complaints regarding how we process your personal data, please contact us using the details below. If you are dissatisfied with our response to a complaint, depending on your residence, you may have the right to appeal our decision by contacting us using the details below or file a complaint with your local data protection authority.
International Users
Please note that we may transfer, store, and process your personal data outside your country of residence, including in the United States. Your personal data are also processed by staff and external service providers and partners in those countries.
In the case of transferring your personal data outside Europe, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent agreements issued by the relevant UK authority, unless the transfer is to a country recognized as providing an adequate level of protection.
Contact
For questions about our privacy practices or this Privacy Policy, or to exercise your rights, please contact us via email at: contact@ligaskrakow.com or reach us at:
Ligas Kraków Sp. z o.o.
ul. Lipowa 3D, 30-702 Kraków, Poland
KRS: 0001061403
REGON: 526544342
NIP: 6793278212
VAT: PL6793278212
For the purposes of applicable data protection laws, we are the controller of your personal data.