Shipping policy
Last updated: 2 September 2026
Domestic shipping (Poland)
- Free delivery on orders from PLN 350
- InPost courier (1–2 business days) — PLN 13.99
- InPost parcel locker (Paczkomat) — available from mid-September
Orders for products available in stock, placed Monday to Friday before 12:00 (noon), are dispatched the same day. Pre-order products (the CARIBBEAN PRE-ORDER line and variants marked as pre-order, including the colour black) are dispatched within the time frame indicated on the product page; payment is taken when the order is placed.
Europe
- Express — DPD/GLS courier (3–5 business days) — PLN 50
United Kingdom
- Express (3–5 business days) — PLN 80
USA and Canada
- Express — UPS/FedEx/DHL courier (5–7 business days) — PLN 150
Other countries
- Express (5–10 business days) — PLN 200
The delivery times stated are indicative — rural addresses or promotional periods may extend them.
Customs duties, taxes and import fees (orders outside the EU)
Shipments to countries outside the European Union (including the United Kingdom, Switzerland, Norway, the United States, Canada and Australia) may be subject to customs duties, import taxes (including the destination country's VAT or GST) and handling fees charged by the carrier or the customs authority. These charges are not included in the product price or the delivery cost and are payable in full by the Buyer as the recipient of the shipment. Ligas Kraków Sp. z o.o. has no control over their amount, does not collect them and accepts no responsibility for them. Refusal to pay customs charges may result in the shipment being returned to the sender, in which case the provisions on uncollected shipments apply.
Order status
Once your order has been dispatched, you will receive an e-mail with a tracking number (shipment information may only become visible after 48 hours). If your order arrives damaged, write to us immediately at contact@ligaskrakow.com, quoting your order number and attaching a photo of the product — we assess each case individually.
Refused and uncollected shipments
If a shipment is refused or not collected (including not being collected from a Paczkomat parcel locker — a delivery option available from mid-September), the Seller may charge the Buyer the actually incurred cost of returning the shipment to the sender (currently PLN 17 according to the InPost price list) and — for orders from outside the EU — any non-recoverable import duties and taxes. This does not limit the statutory rights of the Consumer in the event of withdrawal from the contract: in such a case we refund the price of the goods together with the cost of delivering them to the Consumer up to the amount of the cheapest delivery method we offer.
We do not ship to P.O. boxes.
Questions? Write to: contact@ligaskrakow.com